Privacy Policy for 512 Sheffield

Last Updated: [22.04.24]

512 Sheffield (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we collect from our customers and website visitors.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact information, such as your name, address, email address, and phone number.
• Shipment details, including tracking numbers, origin, destination, and contents.
• Payment information, such as credit card numbers or other financial information necessary to process payments for our services.
• Communications preferences, such as whether you prefer to be contacted by email, phone, or mail.
• Information you provide to us voluntarily, such as feedback, surveys, or inquiries.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To provide and deliver our freight forwarding services to you.
• To communicate with you about your shipments, account, or inquiries.
• To process payments for our services.
• To send you important updates, newsletters, or promotional offers.
• To improve our services and website based on your feedback and usage patterns.
• To comply with legal and regulatory requirements.

3. Sharing of Your Information

We may share your personal information with third parties in the following circumstances:

• With our shipping partners and carriers to facilitate the delivery of your shipments.
• With service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
• With government authorities or law enforcement officials when required by law or to protect our rights or the rights of others.

4. Your Choices and Rights

You may have certain rights and choices regarding the personal information we collect from you, including:

• The right to access, update, or delete your personal information.
• The right to opt-out of receiving promotional communications from us.
• The right to request restrictions on how we use or disclose your personal information.

5. Data Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.

7. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at sheffield@5-1-2.com